Investor Warranty Claims

General Inquiry Land Submission Media Realtors Trade Partners Warranty Contact Portal Support

NEED TO SUBMIT A WARRANTY CLAIM?

Due to ongoing supply chain issues and the effects of COVID-19, we are experiencing material delays and trade labor shortages.

We are diligently working through current challenges impacting the housing industry nationwide and are addressing requests in the order received. Your patience and understanding is appreciated.

What to do if you have a service emergency >>

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Last Name

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Metro

Street Address (Please Select From Dropdown if available)

Home Builder

Home Phone Number

Cell Phone Number

Claim Type

Standard

Emergency

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Description of Warranty Issue

Note: Max 10 issues per claim.

I understand that my request for service will be reviewed and I will receive communication whether my requested item/s are covered by warranty or fall outside those guidelines. I also agree to provide access to my home during normal business hours (M-F, 8 - 4pm) for Century Communities employees and its appointed trade partners to inspect or perform repairs.

Prior to work being performed in your home, we require homeowners' acknowledgment that -- at the time of service -- you will not have:

Had the onset of any one of the symptoms associated with COVID-19 (ie, cough, shortness of breath, loss of taste/smell, fever, etc) in the past 5 days. Please refer to current CDC and/or state guidance.

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Investor Warranty Claims

NEED TO SUBMIT A WARRANTY CLAIM?

What to do if you have a service emergency >>